Successful restaurants need technology that can keep up. Here’s a rundown of the most important restaurant techniques you need to run your business more efficiently.
The restaurant business has modified heaps over the past decade and at a fast pace, mostly thanks to new technology and evolving guest preferences.
Restaurant guests have modified what they eat, the way they eat, and wherever they eat it. They need their food quickly and don’t want to attend long. They need the choice of delivery, takeout, or feeding within the eating place. And that they need their food to fulfill all of their dietary restrictions while living up to expectations and style preferences.
These shifts in guest preferences emerged during the technical school boom of the past decade, throughout which era the eating place community — associate business once dominated by pen and paper — had to try to do its best to stay up with such amendments.
While restaurant area units progressively adopt technology as a vital part of their business, the trade still has an area for growth. so as to fulfill the perpetually dynamic preferences of guests — to not mention run a lot of economical business — restaurateurs ought to still invest in new technologies to remain up-to-date, or maybe before, trade trends. This way, they specialize in doing what they love: making delicious food and unforgettable eating experiences.
Whether you’re an early technology parent or simply change of integrity in the tech game, look at the list below for a summation of the foremost vital building technology you wish to run your business additional expeditiously and delight your guests.
1. Touch Screen Point of Sale Terminal
Modern point of sale (POS) technologies, like touchscreen terminals, exist to extend efficiency. They must be ready to face up to the trials of restaurants with durable hardware, and they ought to be ready to make sure that you and your team are continually operating at the restaurant’s pace.
Most touchscreen terminals are hopped-up by a restaurant POS system that’s designed with an intuitive, easy-to-understand interface, thus workers will move quickly and new hires will learn quickly. Touchscreen POS terminals modify the order-taking method, thus you’ll be able to place additional orders quicker and generate additional revenue.
Many POS systems nowadays, usually those utilized by quick-service restaurants, have guest-facing screens, which permit guests to follow on as they order, quickly pay, and tip on the screen. This improves order accuracy and speed therefore your team will keep the road moving.
Best-in-class POS terminals these days even have the flexibility to require MasterCard and mobile payments via a reader directly integrated with the POS. Whichever payment process device you keep company with, check that it supports close to Field Communication (NFC) — like Apple Pay and Digital Wallets — Europay Mastercard and Visa (EMV), and mag tape Card (MSR).
2. Order and Pay at Your Place
Safety, speed, and efficiency have continually been necessary items of the dining expertise. However, in the wake of the COVID-19 crisis, they’ve become a lot of necessary than ever.
In the Guide to the eatery Guest throughout COVID-19, thirty-fourth of guests said that contactless/mobile payment availability is presently very necessary to their feeding experiences. And thirty third of guests said that pay-at-the-table technology is very necessary to their feeding experiences.
Order and Pay at the Table technology provide your guests the flexibility to order and buy their meal from the convenience and safety of their own device. Not solely will it provide your guests peace of mind, it helps you improve table flip times, cut back labor costs, and higher perceive your guests with valuable information.
3. Transportable Point of Sales Systems
Imagine if your servers might shut a check with one visit to the table rather than the four it takes to raise a celebration if they are prepared for the check, bring them their check, take the check back to the POS terminal, and produce their modification back if they paid in money. Transportable POS systems enable your employees to try and do simply that, streamlining operations by permitting guests to order and pay right at the table.
Because transportable POS systems provide at-the-table ordering and payment, servers will improve order speed and accuracy and switch tables quicker. And customers pay less time anticipating their food and also the bill. hand-held POS systems additionally increase the number of shoppers you’ll serve and also the number of orders you’ll fulfill in a very given shift.
4. Pay Contactless
As we tend to line higher than for Order and Pay at the Table, contactless payment availableness turns more and more necessary to guests’ dining experiences. Within the Guide to the restaurant Guest throughout COVID-19, 36% of guests same that contactless/mobile payment availableness is currently very necessary to their dining experiences.
Contactless payment solutions assist you to keep your guests safe and secure by property them tap, dip or swipe to get hold of their orders. This prevents reserve or unwanted physical contact between guests and employees at a time once safety and social distancing are predominant.
Find out this blog for an in-depth dive on contactless and mobile payments, and study how contactless delivery solutions will facilitate your restaurant.
5. Kitchen Display Systems
A restaurant is a busy place, so, reckoning your restaurant’s wants, printed tickets may not be your best choice. Nowadays, several restaurants are using Kitchen Display Systems (KDS) to stay things moving expeditiously within the restaurant and throughout the whole restaurant.
Kitchen Display System (KDS) is turning into a lot of common for a variety of reasons. Compared to ancient price tag printers, Kitchen Display System (KDS) is a lot more user-friendly as a result of its being 100% digital. It additionally saves restaurants on the tiny however added price of ticket paper and eliminates the all-too-common downside of paper tickets obtaining smudgy by grease or falling to the bottom.
Mounted to the wall (or on a counter stand), the restaurant Kitchen Display System (KDS) permits staff to look at all open orders on one screen. This makes it easier for the kitchen to remain organized and fulfill orders accurately and on time, all while keeping things moving in keeping with arranging within the front-of-house, too. How? Kitchen Display System (KDS) receives POS orders in real-time, up ordering speed and accuracy, and, in turn, the guest expertise.
Check out this article to know the benefits of the Kitchen Display systems for restaurants.
6. Self-Ordering Kiosks
Self-order kiosks are a growing trend and are getting a serious side of fast service and fast-casual restaurants. Within the 2019 edifice Success Report, 55% of guests marked self-ordering kiosks as either somewhat necessary or very necessary to their guest expertise.
Self-ordering kiosks are gaining quality for a variety of reasons. They permit restaurants to fulfill diners’ expectations with top-notch digital expertise and easy-to-use interfaces. They additionally offer guests a lot of management over the ordering method, creating it easier for them to review the menu and customize their orders.
Beyond rising the guest expertise, thoughtfully-designed kiosks will facilitate restaurants to increase average check size (utilizing upsell prompts) and order volume, similarly to shortened lines, all while serving to your team avoid staffing and productivity constraints.
7. Cash Drawer
In the face of advancements in POS technology, the nice old-school money drawer still stands sturdy and remains necessary to storing and managing money.
If you are looking for a lot of fashionable approaches to managing your restaurant’s money drawer, adjust it up together with your POS system therefore all transactions will be recorded. Naturally, you must additionally lock your money drawer long and empty it out frequently for other security.
8. Printer Integrations
Digital receipts and kitchen show screens (which you learned regarding above) were growing in quality and provide plenty of efficiency and benefits. However, the truth is that a lot of restaurants — particularly full-service restaurants — still need the choice to use paper receipts. And to print paper receipts, you’ll want a printer.
- Kitchen Printer – The most common reasonable printer for the kitchen is the ink (or “impact”) printer. If your back-of-house team is engaged, they may not notice a replacement slip show up within the printer. Impact printers facilitate to avoid issues like this as a result of they need a louder printing process, catching the eye of cooks and chefs. It can even print in numerous colors like black and red, which you’ll be able to use to focus on bound things on slips and tickets.
- Receipt Printer – Thermal (or receipt) printers are most typically used by the front-of-house as a result of they print quietly and quicker than ancient impact printers. All receipt printers are thermal printers, which means they don’t use ink. Instead, they heat the paper to make characters and pictures on thermally sensitive paper.
To run a productive restaurant these days, you would like technology that will continue. Foodesoft suite of customized, commercial-grade hardware. Foodesoft Hardware, helps you to run your operations thrice quicker than you’re these days. And take your hardware power even additional by pairing it with strong restaurant technology solutions like Order and Pay at the Table and Online Ordering System for Restaurants.
If you’d prefer to learn additional regarding how Foodesoft will assist you to improve operations at your restaurant, schedule time to talk with a restaurant technology expert.